Privacy Policy

Last updated: January 2025

1. Who We Are

Shanghai Skill Scientific Instrument Co., Ltd. (“we”, “us” or “our”) is a manufacturer of electrochemical measurement instruments and precision weighing sensors, established in Shanghai, China in 1996.

This Privacy Policy applies to our website at www.shsspz.com and covers how we handle personal data submitted through our website contact forms, quote requests and any other interaction with our site.

Data Controller: Shanghai Skill Scientific Instrument Co., Ltd.
Building 3, 28 Zhongxin Road, Songjiang District, Shanghai 201615, China
Email: corrine@shsspz.com

2. Information We Collect

We collect two types of information:

Information you provide directly when you complete our contact form or request a quote:

Full name
Company name
Email address
Phone number
Country
Product of interest and message content

Information collected automatically when you browse our website:

Pages visited and time spent on each page
Browser type and device information
General geographic location (country or city level)
Referral source (how you found our website)

Automatically collected data is processed by Google Analytics in anonymised form and does not identify you as an individual.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

To respond to your enquiry, quote request or technical question
To provide product recommendations based on your application requirements
To send product information, catalogues or documentation you have requested
To process and fulfil orders where applicable
To provide after-sales technical support

We use website analytics data to understand how visitors use our site and to improve the content and user experience.

We do not use your personal information for unsolicited marketing communications. We will not add you to a mailing list or send promotional emails without your explicit consent.

4. Cookies & Analytics

Our website uses cookies — small text files stored on your device — to enable website functionality and to collect anonymous usage statistics.

Cookies we use:

Essential cookies: Required for the website to function correctly, including form submission and page navigation.
Analytics cookies: We use Google Analytics to collect anonymised data about how visitors use our site.

Google Analytics data is processed under Google’s privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You may also disable cookies entirely through your browser settings. Note that disabling cookies may affect the functionality of some parts of this website.

5. Data Sharing

We do not sell, rent or trade your personal information to any third party.

Your data may be processed by the following third-party services that we use to operate our website:

Google Analytics — anonymised website usage statistics (Google LLC, USA)
WordPress / hosting provider — website platform and server infrastructure
Email service provider — transmission of contact form submissions to our sales team

All third-party services we use are bound by their own privacy policies and applicable data protection regulations. We may disclose your information if required by law or in response to a lawful request from a government authority.

6. Data Retention

Enquiry and contact form data: Retained for up to 3 years from the date of last contact.
Order and transaction records: Retained for up to 7 years in accordance with applicable accounting and tax regulations.
Analytics data: Processed by Google Analytics in anonymised form.

You may request deletion of your personal data at any time by contacting us at corrine@shsspz.com. We will process your request within 30 days.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your data
Right to restriction — request that we restrict processing in certain circumstances
Right to data portability — request a copy of your data in a structured format
Right to object — object to processing in certain circumstances

If you are located in the EEA, UK or another jurisdiction with data protection legislation, these rights apply under applicable law (including GDPR where relevant). To exercise any of these rights, contact us at corrine@shsspz.com.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or disclosure. Our website uses HTTPS encryption for all data transmission.

While we implement appropriate security measures, no method of transmission over the internet is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. These websites operate under their own privacy policies, which we do not control. We are not responsible for the privacy practices or content of any third-party website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Shanghai Skill Scientific Instrument Co., Ltd.
Building 3, 28 Zhongxin Road, Songjiang District, Shanghai 201615, China
Email: corrine@shsspz.com